Refund policy

Last Updated: June 2026

Refund Policy

At Th3Special, we specialize in digital products, including planners, coloring books, templates, journals, and downloadable PDF resources.

Due to the nature of digital products, all sales are generally considered final once the files have been delivered or downloaded.

We may offer a refund if:

You purchased the same product more than once by mistake.
You were charged incorrectly due to a technical issue.
The product file is corrupted and we are unable to provide a working replacement.
You did not receive access to your digital download and our support team cannot resolve the issue.

Refunds will not be provided for:

Change of mind after purchase.
Accidental purchases.
Failure to read the product description before purchasing.
Incompatibility with software or devices not listed in the product requirements.
Digital products that have already been downloaded or accessed.
Products purchased during promotional or discounted sales, unless required by applicable law.

If you experience any problems downloading or accessing your files, please contact us and we will work to resolve the issue as quickly as possible.

Support Email: support@th3special.com

To request a refund, please contact us within 14 days of your purchase and include:

Our team will review your request and respond within 2 business days.

If you have any issues with your order, please contact us before initiating a chargeback. We are committed to resolving problems fairly and quickly.

If you have any questions about this Return & Refund Policy, please contact us:

Email: support@th3special.com